Customer Service Jobs in Chicago, IL: Pay, Shifts and Who Is Hiring (October 2026)
Search customer service work in Chicago, IL. Check source postings for availability, pay, shifts, and requirements. Editorial review: October 17, 2026.
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Inventory generation: 2026-11-01T10:24:21.498Z
Current openings in Chicago
Latest eligible stored listings. Confirm availability on the source listing.
6 source-linked listings shown (from current JobPin listings, updated 2026-11-01T10:24:21.498Z; stored sample, not a citywide total).
Retail Customer Service Associate
FedEx · Chicago, Illinois
View source listing. Last seen 2026-11-01T06:02:47.985Z.
Customer Success Manager
CDK · Chicago, Illinois
View source listing. Last seen 2026-11-01T09:19:42.391Z.
Customer Service Representative
Entertainment Travel Associates · Chicago, Illinois
View source listing. Last seen 2026-11-01T09:19:42.391Z.
Fully Remote | Customer Service Representative – Travel
Destination Careers · Chicago, Illinois
View source listing. Last seen 2026-10-31T06:03:10.039Z.
Basic Needs and Housing Student Support Specialist
CCC Social Sourcing · Chicago, Illinois
View source listing. Last seen 2026-11-01T09:19:42.391Z.
Guest Services Representative
JLL · Chicago, Illinois
View source listing. Last seen 2026-11-01T09:28:55.974Z.
Feed categories can include senior, licensed, or unrelated roles. Confirm the title and requirements on the source posting.
Local pay and market information
| Occupation | Median per hour | 10th–90th percentile per hour |
|---|---|---|
| Customer Service Representatives (43-4051) | $22.65 | $16.58–$34.39 |
Source: BLS Occupational Employment and Wage Statistics, Chicago-Naperville-Elgin, IL-IN, May 2025.
These occupational benchmarks describe the wider labor market, not the pay offered by a particular employer.
Illinois wage and payday rules
State minimum wage in 2026: $15.00 per hour. DOL: applies to employers of 4 or more employees, excluding family members. Chicago: 17.05 (effective 2026-07-01; employers with 4 or more employees; tipped workers 12.96; City of Chicago BACP)
DOL table: semi-monthly; monthly for executive, administrative and professional personnel (footnote 2).
Rules checked 2026-10-17. U.S. Department of Labor source 1 · U.S. Department of Labor source 2 · Local wage authority source 3. Confirm applicable exemptions and local rules.
Who hires customer service workers in Chicago
FedEx, CDK, Entertainment Travel Associates, Destination Careers, CCC Social Sourcing, JLL (from current JobPin listings, updated 2026-11-01T10:24:21.498Z)
Shifts, schedules and requirements
- Check whether the work uses phone, chat, email, or a mix of channels.
- Ask about training hours, work location, equipment, weekend coverage, and any language requirements the listing mentions.
Confirm requirements with the employer.
Hiring events near Chicago
Browse job fairs and hiring events. Confirm the date, venue, cost, and registration with the organizer.
Other cities for customer service jobs
Other work in Chicago
How to verify a listing
Open the source posting. Check its posting date, employer, pay, shifts, and application instructions. Never pay to apply. Verify unexpected WhatsApp or text recruiting messages through the employer’s official website before sharing personal information.
Freshness labels use provider posting and refresh timestamps. Confirm that the opening is still available at its source.
Prepare with resume tips and interview preparation.
How JobPin dates and sources listings: How JobPin verifies listings and events. Report a listing.
Frequently asked questions
How do I find customer service jobs near me in Chicago?
Search Chicago, IL, with the customer service category selected. Open the source posting to confirm the work address and availability before applying.
What do customer service jobs in Chicago pay?
Check the pay shown on each source posting. A citywide typical rate is not established here. Confirm the pay period, any estimated amount, and the employer’s final offer.
What shifts and requirements should I check for customer service work?
Check whether the work uses phone, chat, email, or a mix of channels. Ask about training hours, work location, equipment, weekend coverage, and any language requirements the listing mentions.
Which employers are hiring customer service workers in Chicago?
Employer names come only from the matching source-linked listing sample. Confirm that the employer is still accepting applications on its source posting.
Can I search Chicago jobs without an account?
Yes. Searching and saving jobs are free and require no account or resume upload. Optional SMS and email alerts are also free; message and data rates may apply.
How do I verify a customer service listing?
Open the source posting and check the employer’s official careers page. Never pay to apply. Treat an unexpected WhatsApp or text job offer as a warning sign, and verify the recruiter through an official company contact.
Sources and verification dates
Stored generation built 2026-11-01T10:24:21.498Z. Source coverage: ready.
A current stored generation is unavailable.
Check the source posting for the work location, pay, shifts, requirements, and application instructions before applying.
Customer Service jobs in Chicago, IL: check current openings. BLS median $22.65/hr (May 2025). Compare pay and apply at the source.
Last reviewed: by Tanya Cocinero